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Showing 1-10 of 197 reviews(Verified Purchases). See all 202 reviews
on December 9, 2014
I found this extremely difficult to put together but only because I had no idea what the black O ring was for or where it went. It's not mentioned in the instructions that were included and I know nothing about dishwasher parts-I'll admit, I'm slightly less than smart when it comes to this stuff. I googled and found nothing helpful. Once I figured it out though, it was so easy and fixed my dishwasher!

So, here's my instructions on how to put it together that some may find helpful.

Step 1: Push down the collar and expose the retaining ring (the metal C looking ring)

Step 2: Remove the retaining ring. Then remove the collar.

Step 3: Remove the spring.

Step 4: Remove the 4 slides. (plastic, white teeth)

Step 5: Remove the O-ring/rubber gasket which is located inside the nozzle, under where the slides were. (I had to feel around for it and use good lighting to find it.)

Step 6: Insert new O-ring/rubber gasket by sliding down into the hole of the nozzle. It won't work if you pinch it and try to place it in, it needs to be slid down.

Step 7: Carefully insert new slides. (I can't tell you how many times these fell out and I lost them. So be careful!)

Step 8: Put new spring on.

Step 9: Slide new collar on.

Step 10: Put new retainer ring on.

You're done! And now your dishwasher works! Huzzah :D
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66 comments| 53 people found this helpful. Was this review helpful to you?YesNoReport abuse
on April 29, 2016
Before you even start, get a glue stick -- just a regular glue stick, the kind kids use for paper. Because as so many other reviewers have said, those little pottery pieces fly all over the place. There is nothing to hold them in until the coupler is completely reassembled. At t least one will fly out every single time you push down the spring. You have to hold it perfectly level -- not one degree off. Working over a basin doesn't help. The spring propels them like a slingshot. I chased them around for 40 minutes before i thought 'glue stick!!'. But don't use strong glue. The buggers are porous and you need to get them out when they break again. The kit works, I'm glad I bought it, but I'm so ticked off.
1) Ninety per cent of those who buy it need only one or two of the little pottery bits and if they cost more than a penny to make all four I'd be shocked -- in a US factory, with US labor. The other 10% need the washer/gasket thing so what's fair? Fifty cents sound okay? $16.50 is outrageous. If I could buy a collar kit with the ball bearings they formerly used for these collars I'd gladly pay $35 but the bits break repeatedly.
2) If I'm going to be ripped off, I want instructions and at least one extra pottery bit -- even at Ikea they give you a couple of extra screws and these bits are 1/10 the size of a screw.
3) While I realize the kit manufacturer is to blame for not including instructions, the seller doesn't have to ship them that way. Three sets of instructions would fit on a single sheet of paper. At least warn people how easily those bits get lost.
There is a slip included in the package that says how to remove the existing coupler and advises reversing the steps. It doesn't mention the rubber gasket. You can't see that it's folded until after you've removed it and failed to note whether the fold goes up or down. It's not in the drawing. The plastic collar is in the drawing -- upside down. Anyhow, don't put the bits back in reverse order. It's easier to wait till you're ready to put the plastic collar back on.
4)Keep the old. Only one of my bits was broken so unless three of the new ones break at once, I can use them again.
This is my second GE dw with a broken coupler. The first was a year old and I threw it out because GE told me this kit wouldn't work and I had to buy a new hose for $90. I might have, but the build quality of this DW is so bad, there isn't a metal panel you can remove to access the hose hookup. You have to remove the entire outside housing which is a million steps and because it's a piece of junk it had dents. I had no faith I could get it back on again.
So I bought the same dw with fewer dents on Craigslist for $125. Six months later, the coupler broke. An open jar of mayonnaise lasts longer.
Meanwhile, the GE DW I bought in 1985 is still running perfectly. I gave it to my brother when I moved to a house with a built-in. It sounds like there's a tidal wave in there (it sounded the same when it was new), but you've never seen such clean dishes in your life.
11 comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
on May 23, 2014
NOTE: instructions don't illustrate or mention the most important part: the unique, circular, rubber U-section seal that lines a special groove in the interior of the coupler body and effects the actual sealing function. The open side of the "U" worked for me facing away from the faucet connection adapter.
0Comment| 9 people found this helpful. Was this review helpful to you?YesNoReport abuse
on September 16, 2016
We have a portable dishwasher and the part that attaches to the faucet stopped working. When that part doesn't work the whole dishwasher doesn't work. We bought this replacement kit and it worked perfectly. The parts were very easy to replace. It now works like a dream.
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on January 31, 2016
works great. little trick to putting in all the little tabs and then the spring and housing, but once you get that, it works great. fixed my kenmore dishwasher instead of replacing entire hose. saved about $80 bucks
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on January 12, 2014
SUGGESTION: also replace the metal adapter that screws onto the end of the faucet that you can buy at any hardware store for under $5. Surprisingly, the metal ring that those white clips inside the dishwasher collar grab also gets worn down. In waiting for this item to be shipped, I replaced the faucet adapter and that by itself solved the problem. Turns out I didn't even need this part. But $18 for one part in 20 years aint bad. And better than $100 for a whole new hose assembly.

Fits an almost 20 yr old Kenmore dishwasher even though the model number is not listed in the description, and even though Sears service said I had to buy a entire new collar AND hose assembly. Since usually only apartment dwellers buy 24" wide portable dishwashers these days, sales are low. So regardless of the brand, almost are now made by Whirlpool so it's a pretty sure bet this will fit any free standing portable made in last 15 years.

As everyone else says: 5 minute install. Just lay the old parts on a table in the order you remove them and install the new ones in reverse order.

Item shipped does NOT resemble photo exactly. The outside collar ring (depicted as the top item in the fuzzy drawing type photo in the description) on the part I received was "chunkier" ,even though the inside diameter was the same. And seemed to be made of cheaper plastic, or maybe just looked that way because it was shiny. My old one resembles the one in the photo. Item shipped was just a more modern version. Didn't matter as I just used the old one instead of the new one -- can mix & match parts -- old collar ring was just easier to use out of habit.

In the end, unless you've cracked the top collar ring, the only parts you really need are the bottom rubber washer and the 4 white "clips". And of course a new faucet adapter.
0Comment| 5 people found this helpful. Was this review helpful to you?YesNoReport abuse
on July 25, 2013
Bought the kit to fix a Maytag portable washer, which uses the same coupling btw. Worked great! The only reason I didn't give it a 5 stars is that it's not white (my coupler is white) and the round section that plunges down is not the same shape as my original, which was elongated, giving an easier grip to push the plunger down. But otherwise awesome product, highly recommend trying to fix your existing coupler before plunking some serious money to get a new coupler and hoses.
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on July 2, 2013
When I talked to GE, they said I'd need to replace the entire unicoupler, including the hoses. That seemed silly, so I went hunting around online. I found this, and it worked great for my GE Portable Dishwasher (Model number GSE3500N10BB). The entire process took 2-3 minutes, including taking it out the box it was mailed in. I was nervous it wouldn't work since it's a Whirlpool product and mine's a GE, but it fit perfectly. Big thanks!
22 comments| 6 people found this helpful. Was this review helpful to you?YesNoReport abuse
on August 11, 2016
Everything fit and works perfectly. Only lowered by a star because there is a small rubber gasket that is referenced in the instructions (so it's clearly supposed to be there), but isn't included in the kit. This wasn't a problem for me, since that part didn't need to be replaced, but it's the only part of the whole assembly that isn't included. It just seemed odd.
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on September 14, 2015
The little plastic "Teeth" tend to wear down easily causing the hose to come off the sink full blast with water going everywhere. It would be better if they where metal or something different. Had to buy another one.
0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse

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