How to start and run your own computer repair business Illustrated Edition
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- Publisher : lulu.com; Illustrated edition (February 3, 2014)
- Language : English
- Paperback : 56 pages
- ISBN-10 : 1435701410
- ISBN-13 : 978-1435701410
- Item Weight : 6.8 ounces
- Dimensions : 8.5 x 0.13 x 11 inches
- Best Sellers Rank: #6,817,405 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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The biggest issue seems to be some of the outdated content. Very little is mentioned about current websites (but with any technical manual, this changes frequently). The author mentions stamps being 39 cents, AOL.com, and shows heavy emphasis for advertising in the newspaper. While ads in the newspaper (and other weekly rags for neighborhoods), no advice about setting up a website is given. With the direction that newspapers are already in, this is not entirely useless however. To establish a greater customer base it may be beneficial to still advertise in newspapers, especially to customers who still reads them (i.e. elderly). There is also noting of carrying a PDA, but nothing about smartphones or tablets, which are beneficial when needing to use the Internet at a customer's place of residence or business. If you've been into fixing computers for some time, that outdated content isn't a disadvantage if you're considering this book. If you're new to this though, you may be a bit behind.
There is also emphasis on training customers, for which I respectfully disagree. While it can be helpful, some customers may not have an easy grasp of technology and tech terms, and everybody learns at their own rate. Granted, teach a customer too much, and you may have a competitor on your hands very soon. However, having the patience (great keyword, FTW) to teach a customer definitely gives you an edge over the competition. The author gives good advice about how to handle difficult customers, general courteousness, buying advice for spare parts, and more.
I especially enjoyed the content regarding business cards and choosing a business name. While my name had already been thought out and logo designs implemented, it made me rethink the business name.
Despite some of the outdated content, this book provides great thought into starting and running your own computer business. I would recommend this book, but also recommend a general how-to start up business book for entrepreneurs. With this book, you get MORE than your money's worth.
I like the personal how-to approach this book takes. It's really like a behind-the-scenes look at how the author started and built his business. Wisinski uses specific examples from his experiences to provide concrete solutions for things like advertising, dealing with problem customers, and tracking expenses and income.
The author seems to know his stuff and speaks from many years of experience as an independent computer technician. He presents practical and actionable tips on day-to-day aspects of running a computer business. I really liked the information he provided about keeping track of customers in a spreadsheet. It's simple and effective and I plan on using some of his advice in my own record-keeping.
Physically, HSRYOCB is built like a workbook you'd get in school. It's printed on big 8.5×11 pages and has a thin profile with only 72 pages. It's a quick read and takes up absolutely no space on my bookshelf, which is great!
What do I not like about it?
There's nothing ground breaking in this book. In fact, I found the book to be bordering on condescending in places. For example, the author spends three paragraphs explaining to the reader why they'll need their own personal computer before they can get started with a computer business. I'd hope that anyone who wants to start a computer business has sense enough to have their own, otherwise they're getting in to the wrong field.
The author really breaks things down to their simplest components, which is very helpful in some ways (how to set up a customer management spreadsheet), but overkill in others (how to answer the phone). Those who have spent any time researching on their own, or have any common sense, will have figured out most of this information already.
While there is some good info here, it is very one-sided. The author speaks from his own personal experience and tells us what has worked for him, but the result is a very narrow view on many topics. He tells us what kind of classified ad he uses and why he thinks it's successful, though I think there are many other ways to make a successful and impactful classified ad.
The final verdict.
How to Start and Run your own Computer Repair Business is a simple, straightforward guide for those who are in the VERY early stages of planning a computer repair business. The book doesn't delve deeply into any one subject, but instead gives practical advice on how the author has chose to run his computer business. It's a quick read and offers a few good examples on some specific things, but may not be worth the money considering some of the other books I've reviewed offer more in-depth information and extra content online.
I recommend this book for anyone looking for another person's take on starting a computer business. You will get some fresh insights and examples of things you can try yourself. I would not recommend this book to anyone who is looking for in-depth advice or a comprehensive guide to starting a computer business.